Client Resources

Feedback and Complaints

We welcome any suggestions, compliments or complaints as we continue to build an organisation that delivers quality services.

If that is not your experiences with us or you have a suggestion to make us even better, we are keen to know so we can improve.

Provide Feedback

Advocacy

Multicap Tasmania supports your rights to use an advocate of your choice to negotiate on your behalf in relation to:

  • Your assessment in establishing your Service Plan
  • Monitoring and reviewing your plan, and/or
  • Any other communication between you and Multicap Tasmania or any other service provider.

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Find an Advocate

Pricing

Multicap Tasmania's prices are based on the NDIS Price Guide. The Temporary Transformation Payment (TTP) introduced in June 2019 may be applied to hourly based supports. This loading has been designed to assist providers to improve their service delivery for clients without impacting individuals' funding and services.

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Learn more

Lifestyle, Leisure, and Learning Hub Schedules

Information Pack

Download our information pack

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By downloading the client handbook you acknowledge that neither the file or any of the contents within can be used or distributed in any form without the prior written permission of Multicap Tasmania.