Reception Coordinator (location Burnie/ Devonport)

Reception Coordinator (location Burnie/ Devonport)

Reception Coordinator (location Burnie/ Devonport) Full Time or Part Time by negotiation

An exciting opportunity exists working with a leading profit for purpose organisation, as a Reception Coordinator. If you have a passion for championing exceptional Customer Service and have energy and a positive attitude to provide quality administrative support functions in a dedicated, supportive, and positive team environment – we want to hear from you!

The Reception Coordinator will have a strong passion for engaging with customers and provide quality administrative services across our Burnie and Devonport offices. The role acts as a crucial first point of contact for Multicap Tasmania for all visitors/customers to the organisation and will coordinate and provide reception support and respond to all incoming calls/ enquiries in a caring, welcoming, professional, and helpful manner.

The position will work under direction from the Executive Officer and will undertake a range of functions to support organisational goals and service delivery.

The successful applicant will need to be experienced in customer service, with excellent communication skills and high attention to detail and accuracy who wishes to work in a dynamic, purposeful, and people focused organisation.

What we’re Offering

– Ongoing support, training and development

– The ability to salary sacrifice so you can enjoy even more of your take home pay

– A positive, collaborative, and supportive team culture.

– Flexible working arrangements

About us

Multicap Tasmania is a leading disability services provider experiencing significant growth across its North West Coast and Launceston regions. In 2021, we will celebrate our 50th year in operation. Join a caring, awesomely talented team of people who are passionate about improving our client experience and committed to being the best they can be every day.

About the role

We are seeking applications from experienced Customer Services Superstars! In this customer focused role, you will provide a seamless and enjoyable experience to our internal/external customers and provide a high level of administrative assistance.

This dynamic, varied, newly established role will report to the Executive Officer and is critical to provide first point resolution and customer service across our organisation.

About you

We would welcome your application if you have:

· a passion and interest in providing excellent customer service

· Proven track record and experience in a similar role

· Solid stakeholder management and communication skills

· Ability to learn new systems, multitask and manage multiple priorities to meet deadlines

· Excellent IT skills with experience using Microsoft office including Outlook, Excel and Word.

· Strong commitment to quality, accuracy and attention to detail

 

A copy of the Position Description is available here:

Reception Coordinator PD Multicap Tasmania

 

For further information on the role please contact Melissa Neasey (HR Operations Officer – People Culture & Capability) [email protected]

Applications must be submitted through the SEEK website and include:

· A cover letter detailing relevant knowledge, skills and experience. In addition the cover letter should address the selection criteria pertained in the Position Description. **

· A current resume, outlining a detailed work history and any training/qualifications undertaken.

** Please note that applications that do not attach a cover letter will not be shortlisted.

Applications close: 5pm Friday 30th July 2021.