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Disability Support Services Manager
Devonport
Closes: 5pm 5th September 2025
About us
Multicap Tasmania has been providing people living with a disability and their families with high quality services for over 50 years, having been an integral part of the local community since 1971. Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.
Our Mission: Multicap Tasmania empowers those with a disability to reach and be recognised for their full potential, express their individuality, and engage in our community.
Our Vision: To be the Service Provider of choice for people living with disability.
About the role
The role of Disability Support Services Manager (DSSM) is responsible for providing strong leadership/mentorship and operational support to disability support teams ensuring the provision of high-quality supports and experiences for our clients.
The work environment is fast paced and our DSSM’s work collaboratively to improve and develop our services so the people we support are empowered to live their best lives.
This role includes monitoring and reporting on outcomes delivered by staff ensuring supports are helping our clients achieve their goals, aspirations and encouraging active participation within their local communities.
The DSSM is responsible for:
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Managing and providing coaching and mentorship to disability support teams to deliver high quality supports and services to our clients. This includes working with internal stakeholders to ensure our staff have the appropriate skills, qualifications and behaviours to meet the needs of our clients.
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Innovative coordination/ planning and delivery of supports and services.
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Leading and encouraging teams to identify and implement strategies to ensure continuous improvement of service delivery.
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Ability to have difficult conversation and support staff as required.
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Provision of a high level of customer service to our clients and their families.
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Promote and strengthen positive relationships with internal and external stakeholders.
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Sophisticated stakeholder management – liaise and meet with community groups, clients, and their families to ensure we are delivering excellent service delivery outcomes.
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Develop detailed work plans with clear key performance indicators to ensure teams are giving and being their best.
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Manage risk and issues arising in the course of service delivery in line with the NDIS Quality and Safeguarding Framework.
About you
Rolling up your sleeves when others need help is something you love and you’re open to working an on-call roster that may see you be on call for some evenings.
Your skills and experience might include:
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Degree Qualification or Certificate IV in Disability and or equivalent significant relevant experience.
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Significant experience in coordination of disability support services in accordance with the NDIS practice standards.
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Comprehensive knowledge of NDIS rules and the quality and Safeguarding framework.
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Demonstrated ability to provide empowered leadership to teams, creating an environment that promotes positive relationships with employees, clients and other stakeholders.
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Strategic thinking, operational excellence, and focus on continuous improvement and customer experience to identify practical ways to support people with a disability to live their best lives.
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Exceptional interpersonal skills with the capacity to liaise effectively and cooperatively with a wide range of internal and external stakeholders.
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Demonstrated ability to plan and prioritise work to ensure outcomes are achieved.
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Ability to manage the teams and still provide hands on and direct support to team members.
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Change management skills, leading a team through a dynamic environment and the complexities of growth and diversification.
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Ability to plan and mange resources and budgets effectively.
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Ability to problem solve and resolve complex and challenging issues by making timely and appropriate decisions.
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The ability to effectively manage risk and issues arising in the course of service delivery and alignment with the NDIS Quality and Safeguarding Framework.
What's next?
If this opportunity excites you, apply now with your CV and a compelling cover letter telling us why you're the perfect fit.
We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. If you require adjustments to participate fully in our recruitment process, just let us know.
Important details
Applications must be submitted through the SEEK website and include:
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A cover letter detailing relevant knowledge, skills and experience and a current resume, outlining a detailed work history and any training/qualifications undertaken.
Please note that applications that do not attach both a cover letter and resume will not be shortlisted.
This is a great opportunity to join a progressive and growing provider of NDIS services.

Team Leader Residential
Hobart
About us
Multicap Tasmania has been providing people living with a disability and their families with high quality services for over 50 years, having been an integral part of the local community since 1971. Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.
Our Mission: Multicap Tasmania empowers those with a disability to reach and be recognised for their full potential, express their individuality, and engage in our community.
Our Vision: To be the Service Provider of choice for people living with disability.
About the role
At Multicap Tasmania, you will join a leading profit for purpose organisation where you will contribute towards empowering those with a disability to reach and be recognised for their full potential, express their individuality and engage in our community.
Multicap Tasmania offer staff;
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Ongoing Support
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The ability to salary sacrifice, so you can enjoy even more of your take home pay
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A positive, collaborative and supportive team culture
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Flexible Working arrangements
This position has responsibility for coordination of a team of staff in the provision of high quality client care in a residential setting whilst also providing direct care assistance and support for clients within this residential setting as a member of the support team in that environment.
An appropriate certificate relevant to the work required to be performed and/or will have attained previous experience in a relevant industry, service or an equivalent level of expertise and experience to undertake the range of activities required
For further information on the role please contact
If this opportunity excites you, apply now by submitting your CV and a compelling cover letter. We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. Let us know of any specific requirements to facilitate your application process for the best opportunity for success.
Important details
Applications must be submitted through the SEEK website and include:
-
A cover letter detailing relevant knowledge, skills and experience and a current resume, outlining a detailed work history and any training/qualifications undertaken.
Please note that applications that do not attach both a cover letter and resume will not be shortlisted.
This is a great opportunity to join a progressive and growing provider of NDIS services.

Team Leader Residential
Smithton
About us
Multicap Tasmania has been providing people living with a disability and their families with high quality services for over 50 years, having been an integral part of the local community since 1971. Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.
Our Mission: Multicap Tasmania empowers those with a disability to reach and be recognised for their full potential, express their individuality, and engage in our community.
Our Vision: To be the Service Provider of choice for people living with disability.
About the role
At Multicap Tasmania, you will join a leading profit for purpose organisation where you will contribute towards empowering those with a disability to reach and be recognised for their full potential, express their individuality and engage in our community.
Multicap Tasmania offer staff;
-
Ongoing Support
-
The ability to salary sacrifice, so you can enjoy even more of your take home pay
-
A positive, collaborative and supportive team culture
-
Flexible Working arrangements
This position has responsibility for coordination of a team of staff in the provision of high quality client care in a residential setting whilst also providing direct care assistance and support for clients within this residential setting as a member of the support team in that environment.
An appropriate certificate relevant to the work required to be performed and/or will have attained previous experience in a relevant industry, service or an equivalent level of expertise and experience to undertake the range of activities required
For further information on the role please contact
If this opportunity excites you, apply now by submitting your CV and a compelling cover letter. We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. Let us know of any specific requirements to facilitate your application process for the best opportunity for success.
Important details
Applications must be submitted through the SEEK website and include:
-
A cover letter detailing relevant knowledge, skills and experience and a current resume, outlining a detailed work history and any training/qualifications undertaken.
Please note that applications that do not attach both a cover letter and resume will not be shortlisted.
This is a great opportunity to join a progressive and growing provider of NDIS services.

People Officer - Fixed Term
Burnie or Launceston
About us
Multicap Tasmania has been providing people living with a disability and their families with high quality services for over 50 years, having been an integral part of the local community since 1971. Multicap Tasmania is a leading profit-for-purpose organisation experiencing significant growth with growing services and exciting plans for the future.
Our Mission: Multicap Tasmania empowers those with a disability to reach and be recognised for their full potential, express their individuality, and engage in our community.
Our Vision: To be the Service Provider of choice for people living with disability.
About the role
We’re passionate about empowering people and creating inclusive communities—and we’re looking for an equally passionate HR Generalist to join our People team on a fixed-term basis until the end of the year.
This is a fantastic opportunity to contribute to a broad range of HR activities while supporting a team focused on exciting strategic projects.
In this hands-on role, you’ll be the go-to person for operational HR support, helping to keep things running smoothly across the employee lifecycle. You’ll work closely with the People team and stakeholders across the business to ensure timely and effective HR service delivery.
We welcome your application if you:
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Hold a relevant qualification and/or previous experience in a similar role
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Demonstrate a solid understanding of HR operations and employment legislation
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Thrive in fast-paced environments and enjoy being the steady hand that keeps things moving
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Are a confident communicator with strong computer skills and attention to detail
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Have excellent time management and organisational skills with ability to prioritise and meet deadlines
Apply now with your resume and a brief cover letter outlining your experience and availability. We’re excited to hear from you!
For further information on the role please contact
If this opportunity excites you, apply now by submitting your CV and a compelling cover letter. We value diversity and inclusion and welcome applications from candidates of all ages, cultural backgrounds, abilities, and genders. Let us know of any specific requirements to facilitate your application process for the best opportunity for success.
Important details
Applications must be submitted through the SEEK website and include:
-
A cover letter detailing relevant knowledge, skills and experience and a current resume, outlining a detailed work history and any training/qualifications undertaken.
Please note that applications that do not attach both a cover letter and resume will not be shortlisted.
This is a great opportunity to join a progressive and growing provider of NDIS services.